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| - When it comes to the understanding of why small, locally owned businesses are wonderful, SOS Pools epitomizes those fantastic traits.
When I moved in to my house 2 years ago, Sheila and Kirby helped me revitalize and renew my newly acquired pebble-tech pool. Sheila was amazing with her communication and willingness to work with my schedule. Kirby is really cool, down to earth, knowledgable, and great to work with. He not only wants the best for you, but wants the best for your wallet, too. They are not looking to take all of your money. They just want to help rectify your needs.
So, that was 2 years ago....
Just today, I called Sheila out of nowhere, 2 years later, and the response I got when she picked up the phone was, "Hi Matt! How have you been?"....
2 years later....
I needed help with my pool pump, and both Sheila and Kirby called me separately to help guide me through my problem over the phone.
If this isn't something that shows trust and care for the customer, I don't know what does.
Thank you guys for being pretty darn great as people, and as business owners.
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