We had such a nice stay at the Doubletree. My husband and I are local, but wanted to take a "night off" for our anniversary. I called ahead that morning to see if we could get a room upgrade. Joey, the front desk attendant, couldn't upgrade us, since they were booked. But said he would be sure to do something special.
We had a warm welcome and a "Happy Anniversary" when we checked-in. And when we got to our room, there were chocolate covered strawberries and champagne waiting for us with a card from the front desk.
Way to go above and beyond.