If I could submit this review with Zero stars I would! I scheduled an appointment with Jade over a week ago, I showed up 5 min.early for my appointment only to see that Jade was just starting with another customers full set. I was offered to have my nails filed and shaped while I waited but after 15 minutes and three nail techs doing nothing I decided to inquire. I asked Jade if she was double booked and she said she was, I was asked to reschedule my appointment that I called in a week in advance to. After no one coming to assist me and two walk ins being assisted after me I left with no service being rendered. I will never be back - they lost a loyal customer today!