I meandered into the Forever 21 at Downtown Summerlin with the intention to splurge but walked out with a single item. Story of my life. The store was mostly clean - the only disaster area I seen was towards the back by the dressing rooms. As other reviews have noted, there are boxes stacked along the wall. Not sure why this is, because I've never seen this at any other Forever 21 locations. The store itself is a smaller sized no frills location. They don't sell intimates, for example. Don't come here looking for undies!
Customer service was average for the most part. The fitting room attendant seemed disgruntled, although I can't blame her too much for hating life. I feel your pain (I used to work retail)! Customers are limited to trying on 6 items at a time. I walked in with 6 and left with only one thing lol.
The checkout line went fast enough, and the skirt I was buying rung up way cheaper than what was on the ticket. Secret clearance find! Forever 21 isn't my preferred retailer, but I'll be back at the Downtown Summerlin location for sures.
YELP 100 CHALLENGE 2015: #157