I have taken my mother's Mercedes here, unfortunately, three times. John has most fortunately returned it in better condition than we got it there. She is attached to the car and continues getting in fender benders with a vehicle that is 15 years old which makes parts difficult to get. These guys manage to do it every time and my mom is a stickler for details. They remember each time she comes and treat her wonderfully. Make getting in accidents far less a stressful. Genuinely a great shop.