I finished my last treatment about 2 months ago and am VERY disappointed with my results, I paid over $1,200 for a year of treatments and I was told that at the end of my contract that I would have almost a 100% hair reduction and that is definitely not the case. I still have to shave every day or at least every other day. Each appointment was different and each person did the treatments a different way, I always felt like I was being herded in and out like cattle. I started voicing my concerns at about the 4th treatment and my concerns and complaints fell on deaf ears. I had a session with the manager Erin who told me that I was right on track for where I should be with the hair loss. I didn't agree and I told her this from what I was told when I signed up for the year contract my results weren't adding up. I had a few conversations with Erin who told me that she would be there to complete my last few sessions so that she was sure that I was getting the proper treatment, only to find out when I showed up that Erin was not there.....after being promised that she would be. I didn't receive a call to let me know that she was not in the office that day due to scheduling issues in the office so that I could have rescheduled if I wanted to. The session that I did have that day was done by a lady that really didn't know what she was doing and I had to remind her what a Brazilian was so because she was skipping a whole part of it. I voiced my concern again and was told that Erin trains each one of her technicians the same and they all do the sessions the same way. I disagree with that because each session was totally different and some were longer than others with more time spent on each area that I had treated. I feel like I was lied to from the beginning and if I could give no stars to my review I would. In the end I was told that I would need 6 months more of sessions to be at the hair reduction that I wanted to be at (oh but they will discount some of it for me) this is NOT what I was told when I signed up. This is a HUGE waste of money and IF you're looking to do laser hair removal I would keep looking and not go to Simplicity Laser. This whole experience has NOT been a pleasant one and if I could go back in time I would and have my wasted money back. Groupon should stop promoting Simplicity Laser!!!!