rev:text
| - Came here a couple weeks ago with my girlfriend to do some shopping while we were at Town Square, and had a terrible experience - not with the products or store (which was great), but with the attitudes of the associates, which caused us to leave angry and with a sour taste in our mouths.
We picked out a handful of items to purchase and went up to the register to wait in line. Since the gf is an Angel cardholder, she received multiple coupons and we asked if we could use them in the same transaction and were told we could, so we handed them all to the cashier. Once she scanned all the items and the coupons, and we paid, I noticed that 1 of the coupons was not taken off the total and I asked if they could fix it for us. The cashier was rude and interrupted me while I was trying to explain the situation, as if she was trying to contest me and then challenged us and said that we must've mistaken how many we handed to her. Uhhh I know I to count and are you calling me a liar? Why don't you pull surveillance then! She ignored me! I work in retail and there are no excuses to this kind of attitude/treatment from a store employee, especially at a brand that is supposed to have good service...and all over $10 too!
Needless to say, since I had to make several complaints to corporate in order to get my money back, I will never be shopping at this location again!
|