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About: http://data.yelp.com/Review/id/0pon7sI1pZ6aQr0VZDtJlw Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2018-06-25 00:00:00 (xsd:dateTime)
itemReviewed	Audio Express
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	I purchased a radio from the cactus audio express and had them install it. When I arrived to pick up my car I was not given any information on any issues they may have come across. But when I got into my car the first thing I noticed is that my air conditioning display no longer worked. The A/C was blowing but I had no way to know what mode it was on (defrost, dash vents, or floor) and I had no way to know what the blower setting was on. They didn't find it necessary to tell me that this was no longer working as if I would be okay with that. So then they tell me that those controls don't work without the factory radio installed in the car. Which obviously is not true and I was not okay with that. Call me weird but I need my car to function properly. So with some additional research we found that there is an extra harness that you can purchase that will allow the A/C controls to work with an after market stereo. So I agree to pay them more money to fix and they ordered the part. I leave the store and find that there are more issues. The stereo I purchased had a face that flips down to allow you to insert a CD or DVD but the face would not flip down. So I was not able to remove the face (for security) or put any dvd's or cd's in. Next thing I noticed is that as soon as I turn the radio on there is a loud humming sound coming from my sub woofer all the time. Very annoying! So when the part comes in I make an appointment to get my car back up there, and when the day arrives I drop the car off and tell them the other issues I was having, they say they will take care of those issues and call me when its ready to pick up. In a couple of hours they call but instead of telling me the car is ready they tell me that it still will not work unless I buy an additional harness which would be another $70. At this point I have spent over $1000 for a stereo that was $699. I was not happy about the new charge but I need everything to work so I told them to go ahead and fix it. Less than an hour later they call back again, this time they tell me that the steering wheel controls are not working that the I will need a different steering wheel control module. The module they originally installed was working just fine, but now all of a sudden its not working any more. So for this they want another $80! How could I possibly not be pissed off by this point and I told them I don't want to pay any more money and that I just want a refund for the stereo. They tell me that they do not do refunds and that there was nothing I could do but pay them the money. I will never ever do business with this audio express again!!!
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Toby

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