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| - Capriotti's Sandwich Shop in Madison, WI
This place was nice. I went in to order a sandwich for my fiance while he waited outside. I thought it would be really quick but there were about 3-4 people in front of me--2 were waiting for their food and 1 or 2 had not yet ordered. Unfortunately, there was only 1 person working that day so things were moving pretty slow. He was making subs, trying to take orders and receive payment, and at one point the phone rang. He had to let it go to voicemail because he was just slammed. You can see the kitchen from behind the counter so I could tell he was just trying to keep up. Despite all this, he was well mannered, polite, and patient with me when I did not know what I was ordering. I gave this place a higher score simply because of the service I received from this young man. He was super sweet!
When I got my food, I would say I waited for about 15-20 minutes.I would say this place is nice if you are looking for a quick-ish (but not too quick) bite to eat. If they would hire more staff I would attend this place more often, but I just do not have that sort of time especially since I can go down the street and get something quicker.
The food was good. It wasn't my sub, but obviously I tasted it. Nothing that will blow you out of the water. I ordered the Capistromi, which is a sub with pastrami, swiss cheese, thousand island dressing, and lettuce. I did like that they loaded a lot of meat on the sub... so that it a plus in my book.
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