I have been using the Petsmart pet saloon. Because I have just needed to groom them every 4 to 5 months each time. My cats used to come hurted with their niples red from the machine blades. I have understood evry time,because they explain, that cats are impantient and move lots. Although on the last visit (May 28th, 2013) on the Petsmart across from the Chinook Center Mall my two cats got back home with flea. I called them to explain that my cats never leave home other than go to their saloon, but talking with one of their employees and the manager on duty I got an impression that they really care about their clients nethier the pets, which they groom. They explicite that they' ve never gotten one single case of flea on their clinic. Sounds very impressive, but anyways. If one day your pets needs to be groomed don't bring over there. Are there big chances that your pet is going to get hurt or infected by something. By the way, I just read a yahoo review about a dog, which dies on their saloon.