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| - I've always ignored the reviews for this location because it's so close to my apartment and I've never personally had a negative experience....until today.
I went through the drive-thru around lunchtime. An employee greeted me and asked me how I was doing over the speaker system. I remember hesitating a bit because I was focused on reading the menu. I said: "Uhh..I'm good, thank you" (The hesitation at the start of my reply is important here).
Then directly after those words left my mouth, the girl repeated "Uhh..I'm good, thank you" and laughed. She then awkwardly apologized for her outburst and went on to take my order. I was taken aback because my first reaction was not that she had just mocked me but that maybe I had asked her how she was doing without realizing it. But then I replayed it over in my head and I definitely did not ask her how she was doing and she did, in fact, mock me. Like a middle schooler. She even got my hesitation down perfectly at the beginning of my reply. I can't say that I've ever been mocked by a grown adult before but I guess there's a first time for everything, huh?
Aside from this, the food was a let down. The chow mein was about 5% noodles, 95% vegetables. If I wanted that many vegetables, I would have just ordered the steamed veggies. Also, the veggie spring rolls were very mushy on the inside.
I'm never coming to this location again. The people that work here, as well as the food that they serve, should not be acceptable by Panda's standards. I get that it's a fast food restaurant, and quite honestly I feel a a little silly writing a review for a place like this, but there should always be a level of professionalism in every business, no matter what it is.
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