I was super excited to finally have a threading place in my area. I usually drive 20-30 minutes for this type of service. I walked in, because I've never had to make a threading Appt since it's such a quick turnaround time. I walked in and the front desk gal was extremely passive and not informative at all. She said they didn't have anything available for 45 minutes however there were 2 girls (employees) just standing there and no one else receiving services. As I was standing there trying to figure out what was going on (again the front desk girl did not make it clear what I was to do I.e. She was typing in the computer so I was assuming that she was putting me in the system and after about 5 minutes I asked if she needed anything else from me and she said no) another woman came in asking some questions about needing help with her fake eye lash strips. After a very weird exchange with ALL 3 employees not directly communicating with the woman as to what she was exactly asking for, and the woman just standing there not knowing what to do, I was also just standing there. I will never come back here. This was a really unorganized and non communicative customer service experience that was so off putting I will continue to drive the 20-30 minutes to my other places for this service. Super disappointing.