We stayed here just one night but there isn't one thing I could complain about. We "splurged" on the private room with private bath and it was still cheaper than a crappy room at a normal hotel and it was much nicer. The bed was super comfortable with a nice down comforter and pillows. Everything was very clean and nicely decorated including the common space. Also, This hostel is in a great area... There are tons of great shops, bars, and restaurants. If I'm ever back in Cleveland I will be staying here.