Went on a Thursday night. There were five tables with a minimum of two people per table ( one had six) and only one waitress who was scrambling from table to table. We ordered the family dinner. It took about ten minutes to get our soup and egg roll which normally comes out sooner at other restaurants. The soup was lukewarm at best. When our main entree arrived it too was barely lukewarm. We saw other people sending their food back to be reheated. At this point we were so hungry we ate it as it was. Everything had a good taste and when we reheat it at home I'm sure it will taste better. We will give this place one more chance but there will be no three strikes.