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  • If I could give zero stars I would. My wife and I are in the process of relocating to Chandler from California and we came into this LA Fitness because we called and spoke with Alan. We told him our situation and he said that he would be happy to give us a 7 day pass while we were town. We were given to Greg in customer service and this guy treated us horribly. He said he wouldn't give us a free pass because he always gets of town people coming in and trying to get a free workout. He said we could workout today but after today it would be $15/day. After our workout my wife went back to Greg and wanted to explain our situation one more time and he reiterated that he let us workout today and that should be good enough. My wife again voiced her displeasure with his attitude and asked for his name. He refused to give her his name or the number to corporate. STAY AWAY FROM THIS GYM AND GREG AND HIS HORRIBLE CUSTOMER SERVICE.
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