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| - I love a good bagel and cream cheese, especially on a Saturday Morning. Mind you, I have been here several times before, so its not my first time.
The benefits of Einsteins is that they make all their tasty bagels in site. Flavors are tasty, with Asiago cheese, onion, garlic, and a few other flavors as well. Great selection of different flavors of bagels. They also have a few different options in cream cheese flavors as well.
They also have a great selection of lunch sandwiches, which I like. Great selection pastries, juices, etc.
Where they loose points with me, is I don't care for the service here. I always always always have to stand in line and wait; not only to place my order, but to pay and recieve my food as well. Some could argue that maybe I am being fussy. Others could say that I need to be more patient at times. I do not argue that point. BUT, nothing irks me more then waiting...and waiting....and more waiting.
I have never NOT had to step in line here, regardless of time of day. Why is that? I don't understand.
Also, I feel that service here lacks. I always see multiple staff members behind the counter. If thats the case, why is it always the same 1 person taking orders, and one working the register? I also sense that maybe other customers get frustrated with this experience as well. I go here becuase they do have great bagels, and their stuff is tasty...but at the cost of waiting....and iffy service.
Plus, sometimes this place is NOT super clean. Its not filthy or anything..but I just feel like maybe it could use a good cleaning at times.
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