I stayed here with a group, so I'm sure our selection of hotels was hugely affected by the cost per room, but for a place carrying the Holiday Inn name, I had much higher expectations.
To echo another review, the construction in the lobby and ACE bar/restaurant lead you to believe it's new modern, etc, but when you get to the room you realized it is not. The room is untouched from it's previous incarnation in contrast to the nouveau lobby. I was supposed to have 2 beds, alas I had a king sized bed and luckily the couch was a pull out. Both were equally lumpy. I needed bedding for the pull out, so I called housekeeping and they brought it to me - I answered the door and the guy said "oh let me put your bed together" - and then proceeded to drop a stack of sheets and blankets in a pile and then walk out of the room! I was in shock!
The fridge/mini bar was inexistent. The pipe room was next to us and kept me up all night with it's squeals. We had to get maintenance to come and get the A/C to work. You can hear anything happening inside the bathroom in the room... ANYTHING. Which leads me to the shower... if I wanted to hear a banshee wail, I would watch a movie or find a clip online - I don't need that horrendous, high pitched squeal as I'm showering! FIX YOUR PLUMBING!