Place is in he middle of the ghetto. Enter the lobby and you find yourself with mostly ghetto people. The kind of people in the lobby/waiting area are the most annoying people ever. Bunch of damn crybabys crying about every little thing.(oh I don't get to receive my full amount, oh I can't donate, oh my protein isn't high enough) literally is like being in a room with a bunch of kindergarteners, complaining about everything. Just sit down and shut the hell up. As for the place and staff itself, I give them 5 stars for putting up with these kind of people. 5 stars for their exceptional friendly staff. Very professional, just placed in a bad area