I think I have been to every Ruth's Chris Steak house in any major city in the US and I have never had such a bad experience, it felt like we stumbled into Sizzler (not that I have been there but assume this is the quality you get for the price there).
The entrance is trashy as coming from downstairs of a dirty casino, the patrons from that very casino come upstairs and use the bathrooms, I felt like "midnight with working girls in the bathrooms", the guests have wife-beater shirts on with basketball shorts, a four top of very loud and obnoxious people was escorted out after arguing and yelling curse words, the service was poor by best and the steak after third time still not cooked correctly. Menus are so old and worn, I took couple of pictures, again, how can you present something like this in this type of establishment is beyond me. The manager was the biggest joke, as to him crediting the bill was his solution and he had no intention of listening what is really wrong and how he can improve his restaurant/team by our feedback. It seemed he disliked being there as much as we did.
Needless to say I am surprised that corporate has their name on this very particular site as it is an embarrassment to Ruth's Chris name/legacy.