We went here for a late lunch. As always we were greeted when we entered the restaurant. We went to order and I wanted to try out the "secret" menu that I saw on the Web. I ordered a grilled cheese with a hamburger patty, bacon, grilled mushrooms and extra pickles. It took the cashier a little bit to figure it out, but she did. Our orders came out just fine and my secret menu "patty melt" was SO GOOD!
Went in on a different day for an online order like I have in the past and was not greeted as usual nor acknowledged while I stood at the pick up side. I just looked at everyone no one asked if I needed assistance. I tried to say excuse me and they just kept their heads down. They weren't even busy. I just wanted to tell them I was there to pick up my online order so that they could start on my fries. They do not start your fry order until you arrive so that they are fresh when you pick up your order. Since they didn't acknowledge me for at least 5 minutes of standing there, I sent my daughter to at least tell them we were trying to pick up our online order. Finally after her saying excuse me a few times they acknowledged her. We got our order a couple of minutes after that and left. Maybe they were having an off day?
I'll still go back. I can't get enough of my secret menu patty melt. Lol