My sister and I drove our brother from out of state allllllll the way to summerlin for what was supposed to be very delicious, simple ice cream. Apparently not one employee in Coldstone knows how to work a computer. At least that is what they apologized numerous times during Our HOUR LONG wait time. Which would not have been so bad had our order been correct. Fabiana, who apparently was the manager should have learned the POS system before opening up after the remodel. And given that we're entering cold temperatures and the slow season for cold stone I would also imagine that Nora would not be giving dirty looks to the customers. Just saying.