First of all i love Einstein Bros and i go to the Henderson location all the time, Now the only reason why i gave this location 2 stars instead 1 is because of the awesome bagels and darn good coffee sold from this fine establishment.
Now for my complaints. I have been here twice in the morning for coffee and had to wait in line for sometime, not because the place was busy and crowded but for the POOR CUSTOMER SERVICE. There must have been 5 employees behind the counter working on other things and not paying attention or IGNORING the customers waiting in line to place an order. There was only 1 person taking orders and ringing customers up after who had lackluster customer service because he/she was rushing and that was a big reason for the pile up. This happened to me the first time i was there, I thought things would change when i came there the second time but nothing changed. I'll go to a different location next time..