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  • I will never recommend Johnson insurance. Horrible experience. I've transferred my car insurance with them because we get 10% discount. But with this kind of service it is not worth it. I had my car accident in winter time 2013. To repair the car it will cost $6000, they didn't offer me to write off , I didn't know about it before- my car only cost $5000. Anyway, they repaired my car. When I picked it up, there's something wrong with my steering wheel and told me it is cold outside and should be fine later on, so I believed it. However, I called him again the next time he told me to wait for another 3 months until the weather is okay - so I believe them again how stupid I am i know. So finally, after 3 months I've told them to fix it. They fixed it. However, when I got it back, every time I hit a break there's a load noise at the front of my car. They told me to get my break fix, so I did. I told them to fix it because it wasn't the break. This time they told me it is not from the accident. I told them there were nothing wrong with my car before the accident. and the accident is at the front of my vehicle which is where the problem is. I've called the independent adjuster and never called me back. I've called the office where I had my vehicle got fix but the receptionist were rude. Thank you for wasting my time with your preferred autobody. Ever since then, I left the company and no looking back. They only wants your money but when its time to claim, they will ignore you.
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