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| - I was looking for a new salon after moving out of Madison and had heard good things about MCV. The first time I went in, I had a haircut and color. I really liked the stylist personally, and she was friendly and fun to talk to. She did a great job on my color, so I was satisfied with that. However, I'd asked for my hair to be trimmed to shoulder length and it ended up being chin length- this I was not at all happy with. I did not go back for several months because it took that long for my hair to grow out again.
When I finally went back, I had the same stylist (decided to give her the benefit of the doubt and hope the last haircut was just a fluke). This time, I was very specific that I wanted my hair to be SHOULDER length and specified that I needed it to be long enough to fit in a ponytail and she assured me that it would. However, she then cut my hair even SHORTER than the last time (shorter than chin length) and it didn't even come CLOSE to fitting in a ponytail. To make matters worse, the haircut was completely uneven- over the next couple of days I noticed several strands on one side that were a full inch longer than the rest of my hair. I trimmed those myself at home, and over the next few weeks, I continued to notice random extra-long strands here and there that I had to cut off.
Now, it has been two months since that haircut and my hair STILL does not fit into a ponytail (still not even close to shoulder length), and as it grows out, I noticed today that in the front, one side of my hair is a FULL INCH longer than the other side (this was less noticeable before because it curled under when it was shorter, but now that it is longer it lies flat and the length difference is VERY obvious). This is by far the worst haircut I have ever had in my life (and I was a kid in the 80's so believe me, I've had some BAD hair in my day!).
A friend of mine had the exact same thing happen to her with a different stylist at MCV last year, so it seems like my experience is not unique. This is all made even more infuriating by the fact that MCV is really over-priced compared to other Aveda salons. So I paid a LOT for this awful haircut I could have given myself for free with a weed wacker. And as other reviewers have mentioned, the fact that you can only leave tips in cash is utterly ridiculous. For services that cost that much, it is insane to not be able to just add the tip to your credit/debit card. It's embarrassing to have to run out to an ATM to get cash and then come back to leave a tip.
Needless to say, I will NOT be going back to MCV again. If my hair ever grows back to a reasonable length, I will be in the market for a new salon.
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