If I could give a half of a star this place would get one. Horrible experience!! Waited 30 minutes for the food only to be told that it would be another 7 minutes which turned into 10 minutes only for someone to come out and say they were running out of baked beans. The sides looks old and they don't seem to refresh them at the steam table. Everyone that came in after me got their food and left as I continued to wait and wait and wait. When they finally brought out my order I had miniature ribs with no bbq sauce whatsoever! Really??? I demanded a refund and the manager seemed to have a bad attitude rather than apologize for the delay. Seriously??? Bad customer service! They will never get a dime of my money! Once everyone else receives this type of customer service they won't be back either. Go to Dickeys BBQ instead. Dickeys has good customer service. Don't know why I tried this place anyway. We should just stick to what we already know to be good. Lesson learned! Will not recommend this place to anyone!!!!