These guys are top-notch. I stumbled across them while looking to order flowers for a coworker and I've used them ever since. I've never actually been to the store - I've only ordered via phone - but everyone I've talked to has great customer service and makes the process incredible simple. I just give them a price range and let them create whatever they think is best for the occasion and I'm never disappointed. Their deliveries are always on time and they're nice enough to email me a snapshot of the arrangement before it goes out just to be sure everything is good to go.