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  • I really wanted to give this group a better rating... My husband and I work in construction and know how to measure. Since we weren't closing on our home for another 2 weeks, we took our own measurements on a floor plan and went to NuLook to get a rough estimate for laying down some laminate and base. They guys were very friendly and knowledgable and we were pretty set on just using them for the job. We ended up passing another flooring store down the road and figured lets get a 2nd quote and see if they have different products. We got our 2nd quote, went home and discussed our options. Come the day after we close on our home my husband goes back to NuLook to see if we could get someone to come officially measure right away. They wouldn't have anyone for another 4 days and they would call us to set up a time. 6 days later, we heard nothing. We called but there was no answer. Poor customer service in my opinion. We took our business to the 2nd place and we are extremely happy with the outcome! Sorry NuLook, in this economy, you would think you would follow up on a job...
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