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  • here to start with my "experience" at this salon. Okay, deep breath, here goes: Yelped this place, my stylist was Leah, she seemed pretty nice and was the first salon to have a same day opening--should've known there. I had seriously overprocessed hair and needed a fresh start, and told her I wanted to chop about 7 in off, and I wanted a pseudo asymmetrical bob, longer in front, shorter in back, and bangs. I also wanted a dye, dark brown with some BRIGHT red chunks in front. I even specified the type of dye-Prevana, because my old stylist back home used it and it was uber bright and lasted. She assured me she could get the same result without lightening and with Revlon. She was wrong. She charged me an extra $35 for seriously, a few strands (and it washed out after 1 wash). Oh and she double booked, so I got to sit there for an hour while my dye worked its way (did I mention they have no dryers?!) Anyways, the cut itself wasn't bad, and I was originally pretty happy. It took a few hours, which reminds me-theres 2-hour max metered parking. I asked a few times about getting up to go put more money in, and she ASSURED me, repeatedly, that it would be fine, that its only until 4 (she was wrong again). I paid $130 for my hair, with tip, got to my car and realized lo and behold, I had a parking ticket.Which brings the cost to $160. Don't lie to me, I wouldve had no problem putting in more change!! I specifically asked because I didnt want a ticket, ahh! anyways. Then I get in the car and look at my hair again, and realize there was very little of the red highlights, and it wasnt bright, AND it was uneven. So was my hair. I called her two days later (I had finals or I wouldve sooner) and told her everything, and that I wanted her to fix my hair. Rescheduled for my next day off, yay, waste of another afternoon, plus, I live in Amherst, and it was yet another 40 min drive Ive get to make. I was really not happy. So I go back: visit #2. She got the Prevana, bleached the chunks and then used the red dye. She told me it would fade quickly...Either she doesn't have the color extender my old stylist did, or just decided f-me, I wouldnt get any. she offered to cut it a bit so the red would show through more, I accepted. It looked cool, until I realized it was only on one side!!! I told her to please even it on both sides, so she snipped like, one strand on the left side, and then said "all done". And walked away to another customer. Okay, ridiculously long, I know. My apologies. However, I had to explain the story. Basically, I was overcharged, had to go back so she could fix my hair, and she messed it up even more, and was kind of rude. I now have two totally different cuts on the left and right side of my head. Oh, and she got me a parking ticket. I could not be more upset and disappointed in a stylist, and I've had a few really bad ones. The fact that I now have to either let my hair grow a bit before getting it cut the way I wanted it, or go to someone else and get it even shorter, but either way have to spend more money because this woman DIDN'T do it correctly, is absolute b.s. I wouldn't go here for her, you will regret it. I will NEVER go near her again. If I could, I would give negative stars.
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