I don't think that you could have made my appt go any better. It was great as usual! Dr Cordray is very caring and takes the time to listen to you and explain things to you. The other staff members are extremely polite and friendly and the facility is always clean and fresh whenever I bring Freddie in. I am very pleased with AAH and would not hesitate to recommend the vet practice to anyone. I am so glad that my sister told me about it when I moved to NLV.