Rude first and foremost. The guy, Boris Flisfeder, was hungry for a sale. He kept eyeing me over and asking me what my budget was. I saw something that I would consider and he refused to write it down on a card so that I could have it. He actually said "I am not writing anything down" and said that I could have the glasses for $XX provided I gave him a deposit right away. WOULD NEVER GO TO THIS PLACE AGAIN! No customer service. No manners. Don't waste your time unless you want to be mistreated.