First I would like to say my doctor Erica Montes is AMAZING she listens to everything I have to say and makes sure I don't leave anything out. I just recently got cyst removed and Mrs montes did the procedure. Everything went so well I was very nervous since it was my first time having surgery and she made sure not only me but my family as well was comfortable and at ease. The reasoning for my 4 and not 5 stars has nothing to do with my doctor. The front desk staff was not very friendly in my experience and take a while to get back to you.