We had a wedding in San Francisco. We got on the highway to drive 9 hours and our car started making strange grinding/rattling noises from the back of the car.
We pulled over, tightened all the lug nuts on the wheels, tightened the spare and the jack, pulled everything out of the trunk, --we tried everything we could and nothing worked. Still we had a grinding/rattling noise and a wedding in San Francisco tomorrow.
The guys at CARS saved both the car and our trip!! I've never experienced such amazing customer service! It turned out to be a wheel bearing. Not only did they fix it but Cesar wouldn't let us drive that far knowing he was the last one to touch the car. He didn't want anything to go wrong on our trip. He checked the other bearings, all the fluids, etc. and made sure we were not going to have any issues half way there.
We made it to San Francisco in time for the wedding thanks to CARS!!
Thank you so much!!! Moe, Eddie, Cesar, and all the awesome guys down at CARS!!