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  • I am only giving this store any stars, at all, because the store employees are very helpful and do the best they can to assist you. Anything beyond the in-store sales and assistance, whether customer service at the corporate level or installation services, are in a word - horrible. They are non-responsive, unable to solve problems, and don't communicate effectively within the company or with customers. They had a phone number on my account that was completely wrong, so installers and delivery services always called a disconnected number. For some reason, no one could change the number in the system. No one. Corporate said it would take 'several days' to fix. Really? I can log on to my Lowes Credit Card account to change my address and phone number in about 10 minutes, and a large company can't remove a phone number from my account. I am at a loss.
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