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| - UPDATE 8/26/16:
My fiancé and I decided after much debate to get our usual salads from here. When she called, she asked for the manager. After talking with the manager, everything was correct with our order and the manager apologized quite a bit regarding the lack in service we had experienced in the past. I truly love the salads here and I feel that it was unfortunate I had to post the review below to get noticed about the issues we were having. We will go back there again and hopefully everything will go smoothly like it did the last time we ordered.
The WORST hostess and phone order service I have EVER experienced. The following scenario has not happened just once, or twice, or even 6 times. This has happened EVERY SINGLE time we have called to order in the past year. We usually order at least once a month and it is the SAME thing over and over. Grilled Crispy Chicken Salad, no onions and the chicken tossed in buffalo sauce. A Grilled Chicken Caesar Salad with Crispy Chicken instead of grilled, tossed in buffalo sauce. That's it. Every time we pick it up, something is wrong. Either there are onions in one or I get grilled instead of the crispy. Most time they even forget to add a cup of dressing in the with the salad. Which happened tonight. As well as my chicken, for the Caesar Salad, not being tossed in buffalo sauce. I don't think it's a kitchen issue, it's an issue with the hostess knowing how to properly take a phone order. Tonight, when my fiancé asked for an extra side of Ranch, due to there not being any in her salad in the first place, the hostess came back and said "For future reference, more dressing is extra." Well guess what Ms. I Can't Take a Phone Order Properly, for future reference, make sure you do your job and check the orders to ensure they are correct before you bring them out.
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