I had a so so experience. I've been to many hand and stone locations and my husband and I are membership holders. This was the first time to this location. The owner was very nice and pleasant however the RMT that we both had were not great. I could barely understand their English and I was disappointed by the lack of effort put into the service. It felt like no technique or rhythm was established and I honestly feel like nothing was addressed. The room is was quite cold and the AC unit was very loud. At the end there was no follow up by the RMT outside of the room they had just disappeared. We do love hand and stone but I don't think I would be back to this specific location. I hope more educated and professional staff are found for this location.