I live in the neighborhood however have never eaten here before. It was Christmas day and nothing else was open for dinner. Decided to give it a try. The place was packed and there was a bit of a wait, no problem. The staff were very friendly and the ambience was great. There is an extensive selection on the menu. Three of us were dining. We started off with sharing a cheese nacho. While it was very good and if you like jalapeno's it definitely had a good handful of it. Half way through eating we had to send the nachos back as the cheese was not melted through. Not a problem. We also shared a four cheese artichoke dip that was yummy. Two of us ordered burgers. The one by her while it was cooked through it was still slimy in the middle. We sent it back and it was removed off my bill. The second burger was missing the bacon and at that point the person who ordered it sent it back because it was a disappointment and a turn off. That was also removed from the bill. I ordered the buttermilk fried chicken. I asked that the veggies be lightly sauteed, however it was over done. The chicken was delicious but very small. The fries were very crappy frozen fries. I would have expected hand cut. My dinner also came with a slice of cornbread. Which I just remembered I never got. I will never eat there again nor recommend it. I've been to Milestones across the way several times and was never disappointed. I selected a one star rating as I could not post my review without selecting a star. My preference would be a no star rating.