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| - I couldn't have left the consultation fast enough...
I've never felt like I've inconvenienced someone so much by requesting a quote for their services. Kathleen met with myself and my friend to plan flowers for my upcoming wedding. I brought my friend because, to be honest, I know nothing about flowers except what colors I wanted, so to have his knowledge of actually knowing what a flower is when it is named was helpful. So when she asked "So who are you" to him in some sort of tone, I wasn't overly thrilled. But we moved forward. When she asked my budget and I stated around $600, she proceeded to just shake her head, stack her papers, and say "Oh no that's not going to work". After explaining that I only needed bouquets and boutonnieres, she continued on with the appointment. She asked if we had any pictures that we could use as a reference, and we showed her one that we had brought as an idea of what I liked, so she proceeded to list the flowers out from the picture. I felt she almost needed to cite her work, because it wasn't so much of a consultation as it was a copy/paste session. So when she asked me what flowers I wanted in my bridal party's bouquet, my response was, "I'm not very sure, that's why I came to a florist." It's just unfortunate to have dealt with someone so unfriendly and unhelpful as we had. The kicker is she actually quoted us a price that was mildly cheaper than other florists I had visited, but for the poor experience alone, I'd rather spend the extra money elsewhere.
Oh and that incessant chomping of the gum the entire time was maddening.
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