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  • This is THE WORST PLACE EVER. I made an order at 5:02 pm and called a little after 6pm to check the status of my order and she said it was on its way, mind you I live less than a 2 min drive away. I call at 6:30pm and ask again. She speaks to a man next to her and says, "It's coming now." When I asked if the food was going to be delivered cold she told me "probably". I asked for it to be freshly preped as I had been waiting a whooping hour and a half but, obviously, she told me no since that's how horrible their customer service is. She told me she "had called the driver" to go to my apartment although I heard her speak directly to him, who knows, maybe she had a clone calling a driver in a split second. It was all sad and pathetic. Your food isn't cheap and I'm supposed to willingly and acceptingly pay over $35 for cold food and the pathetic excuse for customer service? Ya right. The kicker is I had two people call me trying to convince me to purchase the meal! I'll pass on the bulgogi sitting in the heat padded bag for 30 mins, as delicious as cold, dry beef sounds. Don't order off justeat. I had accepted it would take longer due to the weather but an hour and a half down the street is awful. Seems like they'll accept any restaurant and hold no standards of customer service, other than trying to make money by convincing you to purchase the food, despite its quality. Great job, I hope that business model works wonders for you. Biggest mistake and waste of my life, save yourself the rage.
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