I have shopped at this store for Awhile now, and a month in half ago purchased over 150$ in clothing/accessories/etc. I bought a belt that was a size too large and went in to try and just get a small Instead of a medium. The tags were on the item and I had the receipt. The lady told me I was not able to exchange the item since it was a week past the 30 day policy. I told her I didn't want a refund, or money back, or even a different item I just wanted the exact item in a smaller size which they had in store. She looked at me and said she can't help me in any way. Like I spend over 100$ every time I'm in there, and you cant spare a 12$ item to just give me the correct size? NEVER SHOPPING THERE AGAIN