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| - I usually love Mimi's, but lately they've been messing up quite a bit.
We place a to go order with them at least once/week, and dine in a couple of times/month.
Last night we got the usual: turkey dinner and strawberry walnut salad with chicken. We asked that our bread basket consist of banana bread only, as we usually do. Nick took our order - he usually does.
1. The salad had NO chicken, but we got charged for it, dinner size!
2. The bread basket had 2 slices of banana bread and the rest were 1 dinner roll (not even 2!! after all, we ordered 2 entrees!) and 3 carrot rasin slices.
3. Had we not specified the muffin flavor we would not have got a muffin at all, although it comes with the salad! Every time I order the salad and I don't tell them what muffin to give me, they just don't give me any. And if I don't ask for the bread basket I don't get that either, although it is complimentary!
I am sorry, I wish I could give them a 5 star review because their food is delicious, but they definitely do not know how to treat their repeat customers; the neglijence is unacceptable, especially that we get charged for things we do not get. We will most likely find another place to order from now on.
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