Rather inconsistent quality, hours, and options. We work across the parking lot and many days no one is there at Sorrento for lunch. Their hours seem to vary based on when they want to work. We stopped frequenting there much.
The food changes based on who is cooking. I used to really like their garlic bread then one day they gave me garlic bread which was literally a huge crouton it was so old and hard.
We work right nearby and at first they said they would give us 20% off then they said that was too much and they will only do 10% off. Now, when I ask for my 10% discount, they try and tack on the difference somewhere else- "credit card usage fee". Really shady.
I am a business owner and know this is no way to treat a loyal customer.
The salad I just bought today was $8 with garlic bread- but it's all ice berg lettuce. It probably cost them $2. I ask for the discount and the guy wouldn't even give it to me. I should have avoided this place but only went because it is so close.