It's the Post Office... in 2013 during a sequester... You get what you get. The outside looks nice, the inside needs some TLC. Try to use the kiosk if what you're doing will work with that machine. Also realize this place usually has a dedicated line for Passports, it's also Summer so high school/college kids are on the move and will need a Passport. Try to have your stuff ready to go when you get to the front of the line so you don't end up getting pushed to the side.
Yay Post Office....