Total waste of time eating here. Waited 1 hour for an Italian sandwich which was drenched in oil. No vinegar to balance out the flavors of a true Italian sub. My friend got a individual pizza and waited 45 mins since its deep dish. Still made zero sense how my Sandwich and soup came out after he completely finished his meal. Also, sat in the establishment freezing my ass off. The restrooms also do not have any sanitary covers for the toilet seat. Very poor service.