Slow service and had to go to get our own receipt at front register, but food was all-in-all quite good, with an exception. Also prices were decent.
I was a tad upset where they were helping customers that came in after m'lady and I arrived. Also, I wasn't a fan of them cooking with ketchup (looking over the counter you could see their kitchen, and the humongous can of ketchup they had confirmed my suspicions).
In terms of having to get my own receipt, basically they left the bill on the table and then disregarded us, so ended up having to go to the counter to pay, as they kept helping other customers and then not coming back out from behind the counter when they weren't helping others.
All-in-all aside from the food being made with ketchup, the food was quite decent as were the prices, so I'd most likely be willing to try them again if I was in the area.