Shon is a dishonest unethical sales person working for a scam line called "forever flawless" he was badger you into trying some products in the store them promises you a big discount and gives you a bunch of free products if you agree to purchase. I don't believe the product he tried on me in the store were the same formulas of the one I actually bought. None of them work and the exfoliator sticks to your skin and will not come off no matter how much you wash it. The products are absolute trash the eye cream I bought does absolutely nothing and peels off in a weird way. It doesn't even absorb into the skin. Shon will flatter you and give you compliments making you feel good about your skin, he will show you fake before and after pictures claiming they are from people who bought the same product. They have a very dishonest approach and hey must know it because they're return policy charges a 25% "restocking fee" and says you can only return within 7 days unopened.