I tried zoup for the first time. When I walked In I wasn't really sure where to go or how it worked. The set up was a little confusing and I wasn't the only person who wasn't quite sure where to go. Basically you can walk to the far end of the soup bar and try any of the soups you want.. after several try's I picked the lobster bisque. It was really good.. the half sandwich turkey club was okay nothing special though, they forgot to put the dressing on my sandwich and the line was too long for me to ask for the mayo. The service was kind of slow because they only had one sandwich maker and they were really backed up. Maybe they just need to be open a little longer to become more efficient. I will go back and give it another try because the lobster bisque was really good.