It's your typical cold and snowy winter day in Cleveland so idk why I wanted a smoothie. But anywhoo I arrived at this location and was greeted by beautiful smiles and warm welcomes. I ordered the Nutty Acai bowl as a smoothie and while I waited Taylor assisted her coworker since the measurements were different. The consistency of the smoothie was creamier than I like but the taste was yummy so I was ok with it. Taylor has (yes I'm mentioning her again) a great personality, good customer service skills and a beautiful bright smile that I'm truly appreciative for.