I'm giving this place 5 stars ! Honestly ,Yesterday I only had 3 hours of sleep ! I had to wake up for work at 4 am. And the highlight of my day was the Dunkacinno they have for my morning drink . I got there and the girl who opened was so sweet and not grouchy like how other people get. She gave me my drink and I was off to work . Getting to work I tasted my drink and it tasted like water and a hint of the flavor . I was so bummed out that it wasn't what I expected , BUT I called and asked if it would be okay if I got ANOTHER drink after I got off work, the boy who answered told me "yes" and I was so shocked and happy that they would still do that for me even though I got off at 10:40 and got there around 11:00 and the boy GLADLY GAVE ME ANOTHER DRINK hours later from when I got my first drink ! NO OTHER PLACE WOULD HAVE DONE THAT . They would have probably said "sorry we can't do that" , but he gave me my drink and I was one happy girl walking out with a nice hot drink .
That's what real customer service is... I never got the names of these people but I totally understand that maybe the machines were still kinda getting turned on so early in the morning that my drink wasn't 100% and ITS NOT THE EMPLOYEES FAULT .
They made my day yesterday . I know for a fact if I'll be coming back to this location when I head over to work !
P.S THE BAGEL I GOT IN THE MORNING WAS ALSO SO GOOD AND WARM TOO!