This location is a disappointment to the brand. Service is always lacking and they are always apologizing. The Phoenix and Scottsdale locations have much better staff and overall better environments. The last two times we have visited, something has been forgotten, most recently the pizza (how does that even happen at a pizza joint!) The time before that our check never came, I had to ask the bartender to find our server who literally had disappeared. They always attempt to make it right which is commendable but I prefer it just be right the first time. I will stick to the OG Pomo and Scottsdale from now on.