I called and scheduled an appointment the same day for my 17 month old nephew and the haircut was done on time. This was his second haircut, but it was his first time at Sharkey's. Kendra was fantastic with my nephew who cried at various times because he didn't like the buzzing noise from the razor. She was very patient with him and although he kept moving around, she still managed to give him an amazing haircut! My nephew also received a free balloon which he absolutely loved and put a great big smile on his little face. He had also received many great compliments from family and strangers on his haircut. Thank you, Kendra, for doing an amazing job with my nephew and his hair!!! We are huge fans of this establishment and Kendra. We will definitely come back.